October 2, 2025

Disabilities & Assistance

Before you fly: Contact your airline at least 48–72 hours in advance for wheelchair or mobility assistance. For screening questions, TSA Cares can arrange a passenger support specialist at the checkpoint.

In the terminal: Elevators are near most escalator banks; accessible restrooms are signed throughout. Service‑animal relief areas are both pre‑ and post‑security.

  • Wheelchair service is provided by airlines—request in advance in your reservation.
  • TSA Cares passenger support: 855‑787‑2227 (call at least 72 hours before departure).
  • Accessible parking in Parking 1 & 2 near elevators/walkways.
  • Service animal/pet relief areas in both terminals.
  • Elevators and ramps throughout; ask Travelers Aid (T1 desk) for wayfinding.

Navigation & support

Most elevators sit near escalator banks and restrooms; keep an eye out for the universal accessibility and paw‑print signs. If you’re connecting, ask the first agent you see to radio ahead for help at the next point—coordination saves time.